Refund and Returns Policy

Refunds and Returns Policy

Effective Date: June 29, 2024

Welcome to BLUELIGHTSAFE.COM, operated by SARKARCOMPANYLTD. We value your satisfaction and aim to provide the best products and service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Return and Refund Conditions

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, please ensure that:

  • The product is in its original condition, unused, and in the same packaging as received.
  • The product includes all accessories, manuals, and any free gifts or promotional items.
  • A receipt or proof of purchase is provided.

2. Non-Returnable Items

Certain items cannot be returned, including:

  • Products that show signs of use or damage
  • Any item not in its original condition or is missing parts not due to our error
  • Products returned more than 30 days after delivery

3. Initiating a Return

To initiate a return, follow these steps:

  1. Contact Us: Email our customer support at soutiksarkar62@gmail.com with your order number, the reason for the return, and any supporting photos or evidence if the item is defective or damaged.
  2. Approval: Once we receive your request, we will inspect it and notify you of the approval or rejection of your return within 3 business days.
  3. Shipping: If approved, you will receive a return shipping address. Please ship the product back to us in its original packaging. You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
  • Partial Refunds: In certain situations, only partial refunds are granted (if applicable):
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Any item returned more than 30 days after delivery.

5. Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Check your bank account again.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and still have not received your refund, please contact us at soutiksarkar62@gmail.com.

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at soutiksarkar62@gmail.com with details and proof of the defect or damage.

7. Return Shipping Costs

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if applicable.

8. Contact Information

For any questions or concerns regarding returns and refunds, please contact us at:

SARKAR COMPANY LTD.
63/33 KANTANAGAR ROAD.
BERHAMPORE, INDIA, 742102
Email: soutiksarkar62@gmail.com

We are committed to ensuring a positive shopping experience. Thank you for choosing BLUELIGHTSAFE.COM for your blue light blocking glasses for gaming.